Support
Email us at info@vanmalderstudio.be — we aim to respond within 2 business days.
Delete your account
You can delete your account directly from the app:
- Open the app and tap Profile (bottom navigation).
- Scroll down to Settings.
- Tap Delete account and confirm.
Your personal information (name, email, username) will be anonymised immediately and all sessions will be revoked. If you cannot access the app, email us and we will delete your account manually.
Reporting a bug
If you find a bug, please email us with:
- What you were doing when the bug occurred
- What you expected to happen
- What actually happened
- Your device and app version (shown in Profile → Settings)
Other questions
For support, privacy requests, account questions or other questions, contact info@vanmalderstudio.be.
About
BallPicker is created by Van Malder Studio.